Choose the model that best fits your lifestyle and mobility needs.

• For better outdoor capability: Consider the HA200 or HS200  designed for more demanding outdoor use and uneven terrain within the product’s operating limits.
• For convenient automatic folding: Choose the HA100 or HA200 for easier folding and storage.
• For travel and portability: Consider the HF100 at approximately 45 lbs or the HA100  at approximately 50 lbs. Both are designed to make transportation more convenient.

Yes! HAVLO folding scooters are designed to make storage and transportation easier. However, fit depends on your vehicle’s trunk dimensions and available space. Please check the folded dimensions of your chosen model against your vehicle before purchasing.

Yes, the batteries on HAVLO’s 100 series models are removable, making charging more convenient. The batteries on the 200 series models are not removable, so charging arrangements may differ by model. Please refer to your product’s specifications for details.

HAVLO’s 100 series models feature removable batteries and are designed with portability and travel convenience in mind. However, airline acceptance is not guaranteed. Airline policies vary depending on battery capacity, battery handling requirements, and the specific mobility scooter.

The Black Friday discount code is available on the product page. Simply apply the corresponding code at checkout to receive your savings:

• HF100 Fly: $50 OFF
• HA100 Freely: $100 OFF
• HS200 Rugged: $50 OFF
• HA200 Rush: $80 OFF

No, Black Friday scooter discount codes cannot be combined with other discount codes. However, when you purchase a mobility scooter together with accessories, accessories are eligible for 10% OFF during our Black Friday sale.

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HAVLO currently ships to the contiguous United States (the Lower 48 states). We cannot ship to Alaska, Hawaii, Puerto Rico, or P.O. Boxes. Please use a valid street address. See our shipping policy for details.

Orders are generally processed within 1–2 business days after payment is confirmed. After shipping, standard delivery generally takes about 3–7 business days, depending on destination and carrier. These are estimates rather than guaranteed delivery dates. See our shipping policy.

Any applicable shipping charge appears at checkout before payment. Once your order ships, HAVLO emails a tracking link; carrier tracking can take 24–48 hours to become active. See our shipping policy.

You may request a return within 30 days of delivery, subject to HAVLO’s return policy. For a full refund, the scooter must be new, unused, and resalable, with its original packaging and included items; it must not have been ridden outdoors. Contact support for authorization before sending anything back.

HAVLO’s limited warranty covers eligible manufacturing defects under normal, intended use. Coverage varies by component: the structural frame, motor, controller, original charger, and certain factory-installed components have one-year coverage; the original battery has six-month coverage. Review the full warranty terms for conditions and exclusions.

Keep the box and packing materials, take clear photos of the packaging and scooter, and email support@havlolife.com within 48 hours of delivery. Include your order number and photos or video so the team can review the issue. See our shipping policy.